Steve was excellent in determining our water quality and what equipment would correct it to our expectations. He was thorough in his testing, explanation, and evaluation of our options. Our service professional, Bob W, was also excellent for the installation of our new softening system. Extremely knowledgeable and experienced – he made the entire process look effortless. He also accommodated our special requests with ease. Both men were polite and professional, definitely would recommend their services to others.